Safety and Quality Commitment

Piedmont Fayette Hospital is committed to quality patient care and safety.

Employees, patients and visitors are encouraged to bring any concern or complaint to the attention of a manager. We will work to address and resolve the issue in a professional manner. If we do not address the issue to your satisfaction, you are encouraged to report a concern or register a complaint with the Joint Commission’s Office of Quality Management. You may do so by: 

Email:
complaint@jointcommission.org 

Fax:
Office of Quality Monitoring
(630) 792-5636

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number, 8:30 to 5 p.m., Central Time, weekdays.

(800) 994-6610